Only works with
1) Android smartphones: Only Chrome internet browser AND close all other apps. You must “Allow” use of microphone and camera.
2) iOS Apple iPhones: Safari internet browser NOT in “private mode” AND close all other apps on your phone during use. OR apple store “doxy.me” app. You must “Allow” use of microphone and camera.
3) Laptops or computers: only Chrome internet browser, enabled microphone AND camera.
Technical Support section
Open the app 5-10 minutes prior to your visit time with the provider since they may be with another patient. You may send text messages to the provider via the app. For more help, view our
technical support page.